Bland.Ai

获取更正的成绩单

开发环境

GET

/v1/calls/{call_id}/correct

使用问题和目标来分析呼叫。

请求示例

Shell

JavaScript

Java

Swift

curl --location --request GET 'http://dev-cn.your-api-server.com/v1/calls//correct' \
--header 'authorization: <authorization>'

响应示例

{
  "corrected": [
    {
      "start": 0.069,
      "end": 2.551,
      "text": " Hi, I'm calling about a pizza order.",
      "speaker": 0
    },
    {
      "start": 2.551,
      "end": 4.932,
      "text": "Could I get your name, please?",
      "speaker": 0
    },
    {
      "start": 4.932,
      "end": 8.074,
      "text": "Yeah, my name is John.",
      "speaker": 1
    },
    {
      "start": 8.074,
      "end": 8.875,
      "text": "Great.",
      "speaker": 0
    },
    {
      "start": 8.875,
      "end": 9.876,
      "text": "Thanks, John.",
      "speaker": 0
    },
    {
      "start": 9.876,
      "end": 13.038,
      "text": "Could you tell me about the pizza order you placed?",
      "speaker": 0
    },
    {
      "start": 13.038,
      "end": 16.36,
      "text": "Yeah, I want a pepperoni.",
      "speaker": 2
    },
    {
      "start": 16.36,
      "end": 17.1,
      "text": "Oh, okay.",
      "speaker": 0
    },
    {
      "start": 17.1,
      "end": 18.521,
      "text": "One pepperoni pizza.",
      "speaker": 0
    },
    {
      "start": 18.521,
      "end": 19.682,
      "text": "Anything else with that order?",
      "speaker": 0
    },
    {
      "start": 19.682,
      "end": 23.665,
      "text": "No, actually, can we cancel it?",
      "speaker": 1
    },
    {
      "start": 23.665,
      "end": 26.306,
      "text": "I gotta go.",
      "speaker": 1
    },
    {
      "start": 26.306,
      "end": 27.427,
      "text": "No problem.",
      "speaker": 0
    },
    {
      "start": 27.427,
      "end": 28.668,
      "text": "I'll cancel the order for you.",
      "speaker": 0
    },
    {
      "start": 29.144,
      "end": 30.587,
      "text": " Thanks for letting me know.",
      "speaker": 0
    },
    {
      "start": 30.587,
      "end": 31.189,
      "text": "Have a good one.",
      "speaker": 0
    }
  ],
  "status": "success",
  "aligned": [
    {
      "start": 0.069,
      "end": 2.551,
      "text": " Hi, I'm calling about a pizza order.",
      "speaker": "assistant",
      "similarity": 0.686406472983644
    },
    {
      "start": 2.551,
      "end": 4.932,
      "text": "Could I get your name, please?",
      "speaker": "assistant",
      "similarity": 0.6793662204867575
    },
    {
      "start": 4.932,
      "end": 8.074,
      "text": "Yeah, my name is John.",
      "speaker": "user",
      "similarity": 0.9999999999999998
    },
    {
      "start": 8.074,
      "end": 8.875,
      "text": "Great.",
      "speaker": "assistant",
      "similarity": 0.2581988897471611
    },
    {
      "start": 8.875,
      "end": 9.876,
      "text": "Thanks, John.",
      "speaker": "assistant",
      "similarity": 0.36514837167011066
    },
    {
      "start": 9.876,
      "end": 13.038,
      "text": "Could you tell me about the pizza order you placed?",
      "speaker": "assistant",
      "similarity": 0.894427190999916
    },
    {
      "start": 13.038,
      "end": 16.36,
      "text": "Yeah, I want a pepperoni.",
      "speaker": "user",
      "similarity": 0.7999999999999998
    },
    {
      "start": 16.36,
      "end": 17.1,
      "text": "Oh, okay.",
      "speaker": "user",
      "similarity": 0.4999999999999999
    },
    {
      "start": 17.1,
      "end": 18.521,
      "text": "One pepperoni pizza.",
      "speaker": "assistant",
      "similarity": 0.5773502691896257
    },
    {
      "start": 18.521,
      "end": 19.682,
      "text": "Anything else with that order?",
      "speaker": "assistant",
      "similarity": 0.7453559924999299
    },
    {
      "start": 19.682,
      "end": 23.665,
      "text": "No, actually, can we cancel it?",
      "speaker": "user",
      "similarity": 0.8164965809277261
    },
    {
      "start": 23.665,
      "end": 26.306,
      "text": "I gotta go.",
      "speaker": "user",
      "similarity": 0.5773502691896257
    },
    {
      "start": 26.306,
      "end": 27.427,
      "text": "No problem.",
      "speaker": "assistant",
      "similarity": 0.32444284226152503
    },
    {
      "start": 27.427,
      "end": 28.668,
      "text": "I'll cancel the order for you.",
      "speaker": "assistant",
      "similarity": 0.5202659817144719
    },
    {
      "start": 29.144,
      "end": 30.587,
      "text": " Thanks for letting me know.",
      "speaker": "assistant",
      "similarity": 0.6155870112510924
    },
    {
      "start": 30.587,
      "end": 31.189,
      "text": "Have a good one.",
      "speaker": "agent-action",
      "similarity": 0.5
    }
  ],
  "original": [
    {
      "id": 3056032,
      "created_at": "2024-02-29T18:40:49.592012+00:00",
      "text": "Okay, One pepperoni pizza. Anything else with that order?",
      "user": "assistant",
      "c_id": "bfaf99a1-b7c0-4f96-9630-90bc41cea488"
    },
    {
      "id": 3056054,
      "created_at": "2024-02-29T18:40:59.641211+00:00",
      "text": "No problem, Ill cancel the order for you. Thanks for letting me know, Have a good one!",
      "user": "assistant",
      "c_id": "bfaf99a1-b7c0-4f96-9630-90bc41cea488"
    },
    {
      "id": 3055999,
      "created_at": "2024-02-29T18:40:40.39336+00:00",
      "text": "Yeah. My name is John. ",
      "user": "user",
      "c_id": "bfaf99a1-b7c0-4f96-9630-90bc41cea488"
    },
    {
      "id": 3056064,
      "created_at": "2024-02-29T18:41:08.152963+00:00",
      "text": "Okay. Bye. ",
      "user": "user",
      "c_id": "bfaf99a1-b7c0-4f96-9630-90bc41cea488"
    },
    {
      "id": 3055975,
      "created_at": "2024-02-29T18:40:33.362607+00:00",
      "text": "Hi, Im calling about a pizza order. Could I get your name please?",
      "user": "assistant",
      "c_id": "bfaf99a1-b7c0-4f96-9630-90bc41cea488"
    },
    {
      "id": 3056028,
      "created_at": "2024-02-29T18:40:48.597915+00:00",
      "text": "Yeah. I want the pepperoni. ",
      "user": "user",
      "c_id": "bfaf99a1-b7c0-4f96-9630-90bc41cea488"
    },
    {
      "id": 3056066,
      "created_at": "2024-02-29T18:41:09.563502+00:00",
      "text": "Ended call: Thanks, you too! Have a good day.",
      "user": "agent-action",
      "c_id": "bfaf99a1-b7c0-4f96-9630-90bc41cea488"
    },
    {
      "id": 3056004,
      "created_at": "2024-02-29T18:40:41.26799+00:00",
      "text": "Great, Thanks John. Could you tell me about the pizza order you placed?",
      "user": "assistant",
      "c_id": "bfaf99a1-b7c0-4f96-9630-90bc41cea488"
    },
    {
      "id": 3056053,
      "created_at": "2024-02-29T18:40:58.62518+00:00",
      "text": "No. Actually, can we cancel it? I gotta go. ",
      "user": "user",
      "c_id": "bfaf99a1-b7c0-4f96-9630-90bc41cea488"
    }
  ]
}

请求参数

Path 参数

call_id

string

必需

要更正的调用的唯一标识符。

Header 参数

authorization

string

必需

示例值:

返回响应

🟢200成功

application/json

Body

corrected

array [object {4}]

必需

这将包含一个对象数组。每个对象将按如下方式构造。

start

number

必需

end

number

必需

text

string

必需

speaker

integer

必需

status

string

必需

success如果请求成功就会出现。

aligned

array [object {5}]

必需

更正后的转录本为我们提供了通常无法使用的原始输出，因为我们甚至无法对齐“助理”和“用户”角色。为了解决这个问题，我们提供了“对齐”转录本的版本。这本质上意味着角色与文本片段相匹配的脚本。我们通过对文本进行矢量化、获取余弦相似度并添加基于参数的预测层wait_for_greeting（本质上是我们对助手或用户首先发言的确定程度）来实现此目的。这将包含一个对象数组。每个对象将按如下方式构造。

start

number

必需

end

number

必需

text

string

必需

speaker

string

必需

similarity

number

必需

original

array [object {5}]

必需

integer

必需

created_at

string

必需

text

string

必需

user

string

必需

c_id

string

必需

修改于 2024-05-10 07:07:56

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